Using CabLink in
Kilkenny City.

Booking a taxi

How do I book a taxi in Kilkenny with CabLink?

Open the CabLink web app at cablink.ie/app on any phone or computer, enter where you are and where you're going, and send your request. It goes to licensed taxi drivers in and around Kilkenny, and the first available driver who accepts takes the job.

How can I find a taxi near me in Kilkenny?

Send a request in the CabLink web app with your pickup point. When a driver accepts, you can see the driver, the car and the registration, and follow the taxi on the map until it arrives.

Where can a CabLink taxi collect me?

You choose the pickup point when you make your request: for example MacDonagh train station, your hotel, a pub or restaurant, or your own front door.

Do I need an account?

Yes. You create an account with an email address, a password and a phone number verified by SMS. You must be 18 or over to hold an account. Under-18s can travel with an adult who makes the request or booking.

Will a driver always be available?

We can't promise that a driver will accept every request. Drivers choose when they work and which jobs they accept. If no driver is available, the app tells you.

Can I book a taxi for later?

Yes. You can make a booking for a later time in the app and see it under My Rides. As with immediate requests, a booking needs a driver to accept it.

Can I ask for a wheelchair accessible taxi?

Yes. You choose the vehicle you need in the app, including the number of seats and whether you need a wheelchair accessible taxi. Only drivers whose vehicle matches are offered the job.

Fares and payment

How much does a local taxi cost?

Local taxi fares are calculated on the taxi's taximeter, in line with the National Transport Authority's maximum fares. The app shows an estimate before you send your request. The actual fare is what the taximeter shows.

How do I pay?

You pay the driver directly at the end of the journey. CabLink doesn't take payment in the app.

Can I cancel?

Yes, and CabLink charges no cancellation fee. Repeated cancellations can lead to a wait before your next request, because each one takes a driver away from other passengers. The Passenger Terms explain how this works.

Airport and long journeys

How do I book a taxi from Kilkenny to Dublin Airport?

Send a request on the Kilkenny to Dublin Airport page with your date, time, passengers and luggage. We review it and email you a personalised quote. Your booking is confirmed only after the arrangements are agreed.

Do you publish prices for airport or long-distance journeys?

No. Every airport and long-distance journey is quoted individually by email.

Can I arrange a taxi from Dublin Airport to Kilkenny?

You can ask. Send your flight details and arrival time on the quote request form, and we'll tell you what can be arranged.

Groups and events

Can CabLink arrange transport for a wedding or a group?

For groups of 12 to 59, we can arrange minibus and coach transport through partner operators, subject to availability. See Groups & Events and email booking@cablink.ie for a personalised quote.

About CabLink

Who are the drivers?

Licensed taxi drivers in and around Kilkenny City, approved by CabLink. They aren't CabLink employees. CabLink is a dispatch service and holds National Transport Authority Dispatch Operator Licence DH12686.

I left something in a taxi. What should I do?

Message your driver in the app within 21 days of the trip, or use Report a Problem. You can also email support@cablink.ie.

Can my hotel or business book taxis for guests?

Yes. Hotels, B&Bs, restaurants, pubs and offices in Kilkenny can apply for a CabLink Business account and request taxis for guests and staff once it's approved.